The management of Konga, Nigeria’s largest e-commerce giant, has raised the alarm over the activities of suspected fraudsters who use its brand name to defraud unsuspecting victims. The company warned the public and its customers to remain alert to the antics of these unscrupulous scammers.
The warning comes amid revelations that some individuals have recently been targeted by the scammers.
In particular, Konga claims to have flagged a malicious website – https://kongahome.com/- is used by the fraudsters to scam their victims after artfully tricking them into making payments to a fake merchant account for a job, VIP privileges, or to receive certain benefits. Research also shows that in other cases, the scammers rely on fake letters purportedly from the Philippine National Bank, while also illegally using the Konga logo on some letters to their victims.
what they say
In a statement from Konga, the e-commerce company called on the public to be extra vigilant not to fall prey to these gimmicks, and also urged them to report suspicious activity through the company’s official customer service channels.
- “We were recently made aware of a couple of incidents where suspected scammers are attempting to use our reputation and the trust our customers place in us to carry out various fraudulent activities. Please keep your eyes peeled and beware of scammers and their antics. Konga will NEVER ask you to deposit money into a trading account. There is no such thing as Merchant Task payment or VIP in Konga.
- Also, we don’t currently have a 9th Anniversary Sale as advertised by some of these scammers. Konga is 10 this year and we are celebrating our customers with a 10 year anniversary sale. This campaign kicked off on Monday, June 27, and will run exclusively on our platforms through July 10, 2022.
- “Please note that our only official website is www.konga.com and news or updates about our promotions or special offers/incentives/freebies for customers will be shared through our website and our social media pages. Our social media handle is @shopkonga on Instagram, Twitter, Facebook and YouTube while for LinkedIn it is Konga Group.
- ”Don’t hesitate to report fraudulent or suspicious activity through our official customer service channels. You can email us at help@konga.com. Call us on 07080635700, 08094605555, 018883435 or send us a WhatsApp message at https://wa.me/2348094605555.
- “We remain committed to our mission to create a trusted and vibrant retail ecosystem that facilitates commerce across Africa, while living up to our status as the e-commerce group you rely on.“The disclaimer read in part,” the company said.
